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Warranty and returns

Fitness equipment and all products except vibration machines ( exercise bikes, treadmills , weights, rowers, fitness machines)

Limited Life Time Warranty

Apollo Fitness warrants above mentioned products to the original purchaser to be free from defects in workmanship and/or materials under normal use or service. If at any time a component part is defective, Apollo Fitness shall repair or replace it (at Apollo Fitness option) within a reasonable period of time. This warranty does not cover costs of removal/shipping back, transportation or re-installation. This warranty shall not apply if the defect was caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage or repairs misuse, neglect or normal wear and tear of the product purchased.

WARRANTY CLAIMS All claims require: Model number, Serial number, Date of installation/purchase, and any information supporting the existence of the alleged defect. Starting from the original date of purchase, normal wear and tear shall be considered as the following:

GENERAL HOME USE WARRANTY Body/Frame: Lifetime Warranty for the lifetime of the product and applies to defects from manufacturer only. Structural Moving Parts: 1-3 Years Applies to defects from manufacturer only. Finish/Paint, Cables, Upholstery and Accessories: 1-3 Years Applies to defects from manufacturer only.

For specific product warranty refer at each product page and product description.

PLEASE NOTE THAT NOT ALL Apollo Fitness PRODUCTS ARE MADE FOR COMMERCIAL USE. Refer to the instructions page of your owners manual or consult with you fitness product dealer to establish if a product is made for commercial use or not. Using a non-commercial product in a commercial setting can result in serious injury or death! Apollo Fitness sole responsibility shall be to repair or replace the component within the terms stated above. Apollo Fitness shall not be liable for any loss or damage of any kind including any incidental or consequential damages resulting, directly or indirectly from any warranty expressed or implied or any other failure of this product. WHAT IS NOT COVERED BY THIS WARRANTY: Apollo sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additions below. This warranty neither assumes nor authorizes any person to assume obligations other than expressly covered by this warranty. NO CONSEQUENTIAL DAMAGES: Apollo Fitness is not responsible for economic loss; profit loss; or special, indirect, or consequential damages. WARRANTY IS NOT TRANSFERABLE: This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. Any such assignment or transfer shall void the warranties herein made and shall void all warranties, expressed, implied or statutory, except the one (1) and five (5) year warranties described above. These warranties are exclusive and in lieu of all other warranties, including implied warranty and merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description on the face hereof. TRANSPORTATION COSTS: Apollo Fitness will accept parts covered under this warranty freight collect, provided that shipment has received prior approval. Apollo Fitness is not responsible for any other transportation costs, but will ship freight collect parts repaired or replaced under these warranties. PRODUCT SUPPORT: For product questions, please contact Product Support at 647-243-5083 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

All our vibrating machines carry a 2 year warranty  on the machines and 5 year warranty on the motor and the frame.

The warranty period starts from the arrival date of the product. 

It will be the delivery date recorded by the delivery service.

The new Vibration machine that you bought carries a manufacturer’s limited warranty granted by Apollo Fitness. This limited warranty covers manufacturing flaws that might occur during the warranty period. Apollo Fitness will, at its discretion, either repair, rebuild, or replace the faulty part or equipment in accordance with the terms set forth below. Apollo Fitness may, at its discretion, modify, remove, or add terms and conditions of the limited warranty at any time.

This manufacturer’s warranty only covers the following:

Flaws caused by materials or labor in the equipment that existed when the equipment was originally assembled

Faults that occur in normal use as defined in the user manual, and providing that Apollo Fitness’s instructions, maintenance and use have been followed

The original purchaser of the equipment who holds an original proof of purchase

Warranty coverage with shipping fees covered both ways within 30 days of original purchase delivery date

 

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